Five Essential People Systems for Scaling in Business

by | Mar 13, 2023

As a business owner, we know that success comes from having optimised client onboarding, managing, service and retention systems, processes and focus. The same success applies to the systems, service and focus, you place on your biggest business asset; your people

Your external business growth and reputation struggles if you don’t have your team on autopilot too.

Today I wanted to talk about your employee systems. People systems may vary depending on your business size, the industry, and other factors.

However, Here are the five essential people systems that I recommend you start building today:

  1. Recruitment and hiring system: You haven’t worried about social media because you have all the clients you need. But when you go to share that you are hiring, you see your feed littered with nothing more than previous We Are Hiring ads. You attraction strategy and system for hiring and recruiting can help you attract the right people aligned to your business, reduce time-to-hire, and minimize the risk of bad hiring decisions
  2. Performance management system: This system includes the processes and tools for setting goals, providing feedback, and evaluating employee performance. A robust performance management system can help a business align individual and team performance with organisational goals, identify areas for improvement, connect your team to you and your business, and help you with employee recognition
  3. Compensation and benefits system: What policy and practice do you use for setting salaries, paying bonuses, and providing benefits for your team….and…how do you communicate these things? A fair and communicated compensation and benefits system can help you attract and retain motivated employees that want to deliver, and minimise the risk of unwanted resignations
  4. Training and development system: A focus on upskilling, training and development through a systemised process can help you improve employee performance, increase productivity, and engage an employee through their career. Mapping out the start and end process of a career, helps you to identify the opportunity for skill development and how to use it toward retention and growth
  5. Onboarding system: You’ve got a fantastic sell online and through your recruitment process; they start….and then sit there twiddling their thumbs or stumble around for a few weeks before switching off. Your onboarding system is essential to ensure long-term retention of a new employee. It is the system that delivers on every employee promise you have made up to their start.

A well-designed onboarding system creates structure, support, direction and ownership….and can be used to delegate training tasks to others in your team. Your onboarding has the biggest potential impact on performance, turnover and engagement and is the commencement to driving overall employee satisfaction.

These five people systems are my key foundations to the success of a growing business. By investing in your systems, you are able to save your time, your money in process and bad hires, as well as enhance your attraction as a professional place to work.

Whether you need a to tweak or completely overhaul your people systems, we can help. Contact us today and lets talk about the challenges you are facing in engaging and growing your team. It all starts with a Discovery Call – book online click here.

Christine Litera is the CEO and Founder of the Chrysallis Consulting Group.  She is also the author of Grow Your People Grow Your Business: Big Corporate Secrets for Small Business Budgets